Proof of Vaccination at RHPL locations
Your safety is important to us. Starting November 1, 2021, all eligible persons ages 12 and older who visit any branch of Richmond Hill Public Library are required to show proof of COVID-19 vaccination and identification. Exceptions will be made for those who are not eligible to get a vaccine due to age or proven medical exemption.
Requiring vaccination for all library staff and visitors allows us to safely expand access to our in-person services, while continuing to offer a variety of virtual services for our community. If you need assistance with downloading or printing proof of your vaccination status, our staff are happy to help.
Frequently Asked Questions
- What is considered fully vaccinated?
An individual is considered fully vaccinated if they have received their final dose of the COVID-19 vaccine at least 14 days before providing the proof of being fully vaccinated. Accepted vaccinations include:
- The full series of a COVID-19; vaccine authorized by Health Canada, or any combination of such vaccines; or
- One or two doses of a COVID-19 vaccine not authorized by Health Canada, followed by one dose of a COVID-19 mRNA vaccine authorized by Health Canada; or
- Three doses of a COVID-19 vaccine not authorized by Health Canada.
- I received one or more of my doses outside of Ontario.
If you received one or more doses outside of Ontario, you’ll need to contact your local public health unit to receive proper documentation.
If you are visiting from outside of Ontario and have proof of vaccination from another province, territory or country, your vaccination receipt will be considered valid if it shows that you are fully vaccinated against COVID-19. Learn what it means to be fully vaccinated.
- Will you accept a negative COVID-19 test?
In alignment with the province, negative COVID-19 tests will not be accepted to allow entrance into the Library.
- What forms of vaccination proof are accepted?
You can provide either a paper or electronic version of your vaccine certificate with a QR code, or a paper or electronic version of the PDF vaccination receipt that includes your name, date of vaccination, and brand of vaccine.
You can use a digital or printed receipt you received from:
- the clinic when you got your second dose (given to you in person or emailed to you)
- Ontario’s provincial vaccination portal or Provincial Vaccine Contact Centre
- another jurisdiction
- an Indigenous Health Provider (must be signed)
- Canadian Armed Forces
- Do I need an enhanced vaccination receipt?
Enhanced vaccine receipts (receipts with a QR code) are now available to be downloaded through the province’s vaccination portal. Using a vaccine certificate with a QR code is not required, but it will make entering businesses and organizations easier and more convenient. You do not need an enhanced vaccine receipt to enter an RHPL location; any printed or digital receipt listed above will be considered valid.
- I need help accessing my proof of vaccination.
Our staff are happy to help you print or download your vaccination receipt from the provincial website. Please speak to security staff upon visiting a library branch for assistance with obtaining your proof of vaccination.
- I’m not fully vaccinated. What library services are available to me?
Persons who are not fully vaccinated can continue to use the following services:
- Curbside pickup: Use our curbside pickup service by placing holds on your desired item and scheduling a pickup when your holds are available. Find more information on curbside pickup here.
- Virtual programs: A variety of virtual programs for all ages are available via Zoom or Facebook Live. View our program guide, In the Know, here.
- eResources and apps: We provide a robust array of digital services that includes learning apps, eAudiobooks, eBooks, magazines and newspapers.
- Customer support: Library staff are happy to assist you with your inquiries via chat, email or over the phone. Use Ask us to connect with staff over email or chat.
- What about kids who are under 12?
Children who are 11 years of age and younger are currently exempt from the requirement. When accompanied by a caregiver, the caregiver must be fully vaccinated.
- What if I have a medical exemption?
Individuals who cannot receive the vaccine due to medical exemptions are required to present identification and appropriate written documentation from a physician or registered nurse stating the individual is exempt for a medical reason. A valid document outlining medical exemption must include:
- The period of time the exemption is expected to last
- The name and contact information of the physician or registered nurse (for example, phone number and address)
- A logo or letterhead identifying the physician or registered nurse
- A statement that there is a medical reason for the individual’s exemption for being fully vaccinated against COVID-19
- Are you keeping my personal health information?
The Library does not keep your proof of vaccination on file. As a result, you will need to show your vaccine receipt and ID each time you attend a different Library program.
- What forms of ID are accepted?
Personal identification must include the name of the holder and date of birth and must match the information on your vaccination receipt. Examples include:
- Birth certificate
- Citizenship card
- Driver’s licence
- Government (Ontario or other) issued identification card, including health card
- Indian Status Card /Indigenous Membership Card
- Permanent Resident card
Expired Ontario government-issued identification will be accepted. For those between the ages of 12 and 16, any form of provincial ID with or without pictures will be accepted.
Clear digital or printed photocopies of your ID will also be accepted. Copies of identification must show the entire page of the document (i.e. entire page of passport). Blurry, hard to read or cropped copies of identification may be rejected at the discretion of library staff.