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Connect with a Team Member

We're here to help you! Contact our team members through information services for library inquiries and requests, as well as membership, programming, and services support. 

Contact our switchboard (905-884-9288) during Central Branch hours to ask about your library account or PIN, and to resolve any issues with your account. 

Email and Chat

Contact our team via email at for membership, account info, and general inquiries. 

You can also browse through our FAQ page for general information, or ask a question through chat. 

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Visit Our Branches

Find your nearest branch through our hours and locations page. 

Our Administrative Office is located in our Central Branch at:

1 Atkinson Street
Richmond Hill, ON
L4C 0H5

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