Services
Library Cards and Membership

Library Cards

Richmond Hill Public Library cards are free to all who live, work or attend school in Richmond Hill, Aurora, East Gwillimbury, Georgina, King Township, Newmarket, Markham, Vaughan and Whitchurch-Stouffville (York Region Public Libraries Partnership). 

An annual non-resident membership fee of $60 is charged to customers outside these areas.

With your RHPL card you can borrow books, movies, music and much more. Your card gives you access to online databases that support your academic studies, facilitate your curiosity, and inform your life choices. Your library card also gives you access to downloadable material such as ebooks, audiobooks, magazines, and newspapers.

How to get a library card

New members can obtain a library card at any RHPL location. Current identification with your name and proof of address must be shown in paper or electronic copy (if you provide a non-photo ID, two items are required).

For adults (18 years of age and over) this includes:

  • Driver's licence
  • Staff identification card
  • Current utility bill
  • Personal cheque
  • Mortgage, rental or lease agreement
  • Any source of identification with name and current address (preferably photo ID)

For students aged 13 to 17 years:

  • Student ID card
  • Valid driver's licence
  • Report card with address
  • Bill (i.e. cell phone)
  • Pay stub or direct deposit stub

For children 12 years and under:

  • Parent's/guardian's identification as above and signature of parent/guardian on library card.

Special Needs Status:

If you have a disability, you may apply for Special Needs Status to be exempt from paying fines on overdue materials. Special Needs Status is granted in accordance with our Circulation Policy.

Download an application form or receive a printed copy at our branch service desks. Contact us with any questions regarding eligibility and customer responsibilities.

Lost, Stolen or Expired Cards

Library cards expire annually. At the time of expiration, your name and contact information including mailing address, telephone numbers and/or email address are verified. All outstanding monies owing to the Library will need to be paid in full before your card can be renewed.

Lost or stolen cards must be reported to the Library immediately to avoid the responsibility for items borrowed against your card without your approval. Replacement cards are issued at the cost of $2. Damaged or worn-out cards are replaced free of charge.

Customers are responsible for all materials borrowed on their library card and for any charges that may result from late, lost or damaged materials.

Confidentiality

The information contained in your customer record is confidential. Upon presentation and verification of your library card, you can access only your own record or that of your minor children or wards.

Access information on your borrowed items, loans, holds and fines through clicking on My Account (top right corner of this page). 

If you move or change your telephone number or email address, please notify the Library so that we can update your customer record.