We’re developing Richmond Hill Public Library's new Strategic Plan (2026–2030) and we want to hear from you. Building our plan involves speaking to community partners, local businesses, library users, and Richmond Hill residents. You can help guide our plan and direct our efforts in how we shape the Library.

There are many ways for you to take part in our strategic planning process and help shape the future of libraries in Richmond Hill. Below, you'll find ways you can get involved and share your feedback. 

Strategic Plan Survey for Businesses and Employers – OPEN

Available until Mar. 30, 2026.

Local businesses, entrepreneurs, and community leaders help shape the economic and social life of our city. Your perspective will help us better understand how the Library can support business growth, workforce development, innovation, and community connections through programs, services, spaces, and partnerships.

Help us set the course for the next five years and ensure the Library continues to be a valuable resource for Richmond Hill’s business community. 

As a thank you for participating, you’ll be entered for a chance to win one of two $100 Hillcrest Mall gift cards or a Samsung Galaxy Tab A11. Start survey

Story Sharing Across Generations – OPEN

In this part of our strategic planning process, youth (ages 14–24) are invited to connect with adults about their experiences and hopes for the future.

Through one-on-one conversations, we’ll learn what matters most to our community today, and what we can aspire to in the future. Participating youth will receive 2 hours of volunteer time that counts toward high school graduation requirements, and they’ll also be entered into a draw for a chance to win a $50 gift card for Hillcrest Mall!

Interested? Contact Deborah Brooks, Strategic Advisor, StrategyCorp.

Strategic Plan Survey – CLOSED

Available until Feb. 16, 2026.

Share your feedback and help us plan for your future needs. Together, we can build a plan that reflects our community’s values and aspirations, while also ensuring that RHPL remains a trusted space for everyone. This survey is also available in Chinese (simplified and traditional) and Farsi.

Storyboards and Community Pop-Ups – Closed

If you visited our branches during the month of December, you may have seen our colourful display boards. These visual displays provided community members with the opportunity to add their ideas and visions for the library’s present and future. You may have also seen us at various community events and spaces around Richmond Hill in late 2025.

Your feedback may be used to help us shape the future priorities of our Library.